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How We Make Decisions

Effective management of the company ensures that high quality services are delivered to our customers. This is done by our Board of Directorsmanagement team and our customers.

For details on the main documents relating to our decision making see our Code of Governance. We have policies in place to make sure the decisions we make are fair and consistent – see our policies page for details.

Our decision making and planning is informed by a set of values we call the CBH Way. Visit our company values page to find out more.

Our Board

We have a Board that is responsible for setting the Company’s strategic direction. The Board is a mixture of tenants and leaseholders, councillors and independent members.

There are 10 positions on the board comprising:

  • One Chair
  • Three residents
  • Three councillors
  • Three independent members

Residents are appointed for three-year terms following an open selection process.

Council members are put forward for membership by the Council each year.

Independents are appointed for three-year terms following a standard recruitment process.

There are 3 Committees and 1 Panel

  • Finance and Audit Committee
  • Operations and Performance Committee
  • Governance and Remuneration Committee
  • Residents Voice Panel​

Visit Board members to see who is on the CBH Board and committees.

For Board meeting dates, agendas and minutes click here.

If you are interested in joining the CBH board, you can find out more here.