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Medium Term Delivery Plan

The Colchester Borough Homes Medium Term Delivery Plan plays a central role in our planning and review cycle and sets out how we deliver services on behalf of Colchester Borough Council, along with the resources available to us and how we will measure performance.

For 2022-27 our key priorities and targets are:

Priority Key performance indicator
Customers Satisfaction with latest repair %
Repairs & maintenance Housing repairs completed on time %
Housing options & homelessness Households in temporary accommodation
Asset management Capital program elements completed on time %
Housing management Rent collection %
Letting homes Days to re-let general needs properties
Sustainable homes % properties with EPC rating of C or above
Compliance Compliance monitoring including gas safety, legionella,
asbestos, lift safety, electrical safety, fire risk,
safeguarding and data protection

For information on other plans see our plans and strategies page.